Cancellation Policy

If you need to cancel an appointment, we can be reached during business hours by phone or email. We require a 24-hour notice if you need to cancel your appointment, and 48 48-hour notice to cancel a surgical procedure. Clients who do not provide cancellation during the required time frame will be considered a NO SHOW.

Our Policy Is

• After the first NO SHOW, the client will be informed of our policy
• After the second NO SHOW, the client will be required to pay a non-refundable exam fee deposit of $94.50 before scheduling future appointments.
• After the third NO SHOW, the client may be asked to find another veterinary clinic to provide services for their pet